Order Cancellation Policy

From NutricityWe are committed to processing and shipping orders as quickly as possible to ensure timely deliveries. We invite you to read the following cancellation policy carefully.

Cancellation Window

• Orders can be canceled within 24 hours from purchase confirmation
• To request cancellation, you need to contact our Customer Service using the contact information provided below within that period
• If the cancellation request is received within 24 hours and Before the order shipmentwill be performed a full refund on the original payment method

Cancellation After 24 Hours

• 24 hours have passed since the purchase, orders are generally processed and prepared for shipment
• After this term, the cancellation may not be possible
• In such cases, it is possible Reject delivery at the time of receipt
• Once the package is rejected, it will be returned to Nutricity in its original conditionA refund will be issued. just the product price, exclude shipping costs

Important Notes

• Refunds are processed using the same payment method used at the time of purchase
• Shipping costs are not reembolsed for:
  • Cancellations required after the 24-hour window
  • Refused deliveries
• If the returned product It is not in its original condition, Nutricity reserves the right to apply a reprocessing commission

Contacts

For any questions or cancellation requests, you can contact us at:

Nutricity Italia

📧 Email: [email protected]

🌐 Website: https://nutricity.co.it